With its live streaming site more visited than ever in a year, Twitch is finally taking action its community long awaited to tackle online discrimination and cyberstalking.
Twitch is regularly singled out for its "laxity" in moderation. Despite the ability for users to report people with toxic behavior, the current moderation policy does not include what may happen on other social networks, where most content creators are also active.
Or should we write "did not include". Updated overnight, this policy states: " In order to mitigate [toxic and abusive behavior] , we now take into account items that occurred outside of our services that were reported to us when we analyze breaches of our policies having taken place on Twitch. If we are able to verify the accuracy of reports relating to matters outside our services and relating to an incident on Twitch, we will use these elements to inform our decision-making process. "
In other words, people using Twitch can now report abusive behavior even if it did not happen on the site. They will of course need to provide evidence of their accusations, such as direct links to the problematic messages. The screenshots, easily editable, are generally not taken into account by the external investigation team responsible for this type of business.
source/Twitch